There was a recall on the frame in 2010 and they said undercoating would protect that however now the frame is rusted and not safe to drive if I get in an accident it will fail. It only has 90,000 miles on it and toyota is refusing to do anything about it. I feel they should have a warranty on the frame.
2002 Toyota Tacoma body complaints
Page 2 of 7: complaints 11 to 40 of 180, newest first, as owners wrote them.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that an independent mechanic inspected her vehicle and discovered severe corrosion throughout the entire undercarriage. The contact spoke with markquart toyota (1844 commercial blvd, chippewa falls, wi 54729) who informed her that there were no recalls on the vehicle. The contact then called the manufacturer who was notified of the failure and disregarded her concern with the corrosion. The manufacturer suggested the vehicle be sold and offered no further assistance. The vehicle was not repaired. The failure mileage was 32,021.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that while having a routine check on the vehicle by an independent mechanic, the technician became aware that the rear subframe was severely rusted. A dealer was not contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 190,000.
I have a 2002 tacoma that was part of the frame perforation recall. However, I did not get a frame replacement. The "fix" was to apply a gel over the rust on the frame, which, subsequently, all fell off the frame onto my driveway. Recently, I took my truck into the dealership for a 4wd repair and was told that my "frame was shot" and the truck was "unsafe to drive", due to that. And if they lifted my truck to do the repair, it might "crush my frame". I expressed my displeasure for the recall fix and had them do an estimate on the 4wd repair. They came back with an outrageous number, as if they did not want to do the work. I have since contacted independent repair shops and no one will touch it. *so, I have a truck no one will repair, I can't sell it, I can't trade it in...and I can't drive it. It has no worth.one of my leaf springs has rusted and broken, too. The truck has 215k and is in good condition other than rust. The engine will go 500k. I see recalls on the frame and leaf spring for other model years, but the 2002 seems to not fall into any of them. I don't expect a new frame, but assistance in obtaining a similar truck at a reasonable price or other fair solution may be a consideration.
Frame failure due to corrosion: toyota had placed a "warranty enhancement" to replace the frames because they weren't treated for corrosion but with an enhancement, it expires and did so in 2017. I just bought the truck and learned they have a safety recall for corrosion of the spare wheel compartment. This is the same issue. Why is the frame not a safety recall?? I have huge holes and large cracks along much of the frame and my mechanic tells me it's unsafe to drive. My fingers go through the side of the frame! My mechanic tells me based on the location of the corrosion in the front of the truck, the entire engine is in danger of falling out!! Looking on the internet, this is a huge safety issue for toyota trucks for 2002 and beyond. For many years this hasn't been addressed. The gov needs to demand a safety recall for this truck and all the others affected.
Mechanic told me that my frame was rusted through. He could put his fist through a hole in the frame and recommended I call a dealer to see if this was on a recall list. When I called and gave them the VIN, they said no it is not a recall. What can I do? Especially if I cannot afford another vehicle!
Tl* the contact owns a 2002 toyota tacoma. While the vehicle was parked, the contact noticed that the rear passenger side was lower than the other side. The contact managed to drive the vehicle to jeff wyler toyota of clarksville (808 e lewis and clark pkwy, clarksville, in 47129, (812) 284-2277) where it was diagnosed that the rear frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 305,000.
Tl* the contact owns a 2002 toyota tacoma. When the vehicle was taken to an independent mechanic for an alternator and battery change, the technician stated that the frame was completely corroded and the vehicle was unsafe to drive. The contact also stated that the fuel tank cover often popped open without warning. The contact stated that he received a recall notification for the federal safety agency campaign number: 12v542000 (tires). The vehicle was taken to bill walsh toyota (815‑768‑1962, located at 4000 n columbus street, ottawa, il 61350) where the frame was coated. The dealer stated that the warranty was expired. The contact stated that there was no reminder about the warranty expiration. The manufacturer was made aware of the failure and stated that the recall repair was performed and that the warranty expired. The vehicle was not repaired. The failure mileage was approximately 124,000.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that there was extensive rust and corrosion on the chassis and the frame had cracks on the passenger side from the front to the rear. Elmhurst toyota (440 w lake st, elmhurst, il 60126, (630) 279-2160) indicated that the vehicle was not safe to drive and that the entire frame and chassis needed to be replaced. The dealer and manufacturer indicated that there was no recall campaign to repair the vehicle. The failure mileage was not available.
Frame rust recall, not taken care of in 2010 when I took into heiser toyota in milwaukee wi. Now we need it taken care of, this is a safety issue and both toyota and heiser refuse to take care of.
The frame was coated with an anti rust coating during the manufacturer recall that lasted until 2017 now the the metal is becoming porous and upon slightly tapping the frame one can poke holes in the frame with a pencil. The truck has become unsafe to drive. Upon taking it my local toyota dealer willis toyota of twin falls idaho in 2016 and 2017 they performed a poorly executed inspection just to avoid repairing the issue. They told me both times the frame was fine when it clearly was not. This truck has only 110k miles on it but is slowly becoming a pile of rust. How can a vehicle that is just 16 years old be so rusted. Toyota is of no help after repeated calls
I recently took my car to my mechanic and he informed me of a recall for my car made due to the rotting of the frame. I've had my daughter call toyota, who's informed her that mails were sent to my home about the recall, which I have never received. I feel the condition of the frame in my car is a very dangerous hazard and I am not able to use this vehicle afraid of what might happen.
Frame is rusting real bad and falling apart.called toyota and dealer and they said there is nothing they can do. There is a substantial cracking and breaking apart on the frame I read online this is a known issue and there is problems with a lot of tacoma's and like trucks. But no one wants to take ownership of the problem. Everywhere else on the frame is little rusty given the age of the truck but in one spot it is absolutely horrible and scary. I don't know what else to do or where else to turn.
Tl* the contact owns a 2002 toyota tacoma. The contact took the vehicle to toyota of portland (55 ne broadway st, portland, or 97232, (503) 284-1105) to be repaired per the federal safety agency campaign number: 12v542000 (tires). The contact was informed that the recall repair could not be performed due to excessive rust on the vehicle's frame. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 212,000.
I received a recall for a spare tire holder. I took the vehicle to le mieux toyota-green bay for repair and they told me that they could not do it because the frame was too rusted out and removing the old spare tire carrier would make the problem worse. Le mieux said that there was an earlier recall that addressed the frame issue. I did not receive that recall. I called directly to toyota USA home office and they refuse to fix the rusting frame issue. I believe that this happened maybe 2-3 years ago. I was not given a reason for rejecting my request for the repair., and I know that le mieux toyota has fixed other toyota vehicles with the same issues. I believe that they would not fix my vehicle because I am a 2nd owner. I have had service issues with this dealer on 3 other separate occasions, and I have refused to do business with them. With this recall issue I hoped for a positive solution, but that has not happened.
Tl* the contact owns a 2002 toyota tacoma. While the vehicle was stationary, the contact noticed that the undercarriage frame was severely rusted and corroded. The contact stated that the undercarriage frame was filled with holes and was penetrable when touched, thus creating further damage. Le mieux toyota (2550 south oneida street, green bay, wisconsin 54304, (920) 496-2200) was made aware of the failure and stated that due to significant frame damage, the federal safety agency campaign number: 12v542000 (tires) could not be repaired on the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Tl* the contact owns a 2002 toyota tacoma. The contact took the vehicle to rick mcgill's airport toyota (865‑970‑2615, located at 3145 alcoa hwy, alcoa, tn 37701) for an oil change. The technician diagnosed that the entire frame was rusted and the vehicle was dangerous to drive. The manufacturer was made aware of the failure and stated that there was no recall. The manufacturer also informed the contact that a customer support program, which provided assistance to vehicle owners, expired in september of 2017. The vehicle was not repaired. The failure mileage was approximately 118,000.
Vehicle failed inspection due to frame rust. Was told that its unsafe to drive. Researched and found that this is long ongoing issue with toyota and a number of there vehicles. Toyota has knowledge of this issue and still sold these inferior frames for many years.
My mechanic told me that the above vehicle's fame is structurally unsafe. I share this truck with my 18 year old grandson. I would just like to know if I have any recall with toyota before I proceed with either fixing it or junking it. It has 140,000 original miles and I believe I am the third owner. I live in the northeast.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the frame of the vehicle was severely rusted and corroded. An independent mechanic assessed the vehicle and the frame fractured in half during the assessment. A dealer was not made aware of the failure. The manufacturer was made aware of the failure and stated that the warranty coverage had expired. The failure mileage was 192,000.
In 2012 we received a recall notice for this vehicles frame. We took the vehicle into the dealership and we were told everyhthing looks ok. No other action was performed on the vehicle. Yesterday we noticed a crack in the frame. The car is non driveable. We called the dealership and we were told this is now out of warranty. I called toyota hq and they stated had it been sprayed - which was toyotas direction on this recall, it may have prevented the rusting and cracking but since the dealer didn't do it, it is now out of anything anyone can do. I asked them if they would send me a copy of the directive given to the dealships on how to handle this recall and they said that is not something they could provide and they cannot take action against the dealership. Can you please help me with this? I feel that if the dealership had done the spraying as they had been instructed, we may not be in this situation today.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the frame was rotting on the vehicle. Mcgee toyota of dudley (191 w main st, dudley, ma 01571) and herb chambers toyota of auburn (809 washington st, auburn, ma 01501) stated that the vehicle was not included in a recall. The manufacturer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 154,000.
My 2002 tacoma has severe rust on the frame and drive train and I was told by the toyota dealership that the truck under body was sprayed in 2010 and that there have to be holes in the frame to be covered. He also said that there was a 15 year warranty for my frame to which it is now 2018 and has exspired. I feel that toyota knew that defected steel was used for these frames from 2002. I won't even bother to get in touch with them because I know that they won't do anything about it.
Shock rusted away from frame, mechanic tried to put on lift to fix and the frame started to pop and crack at the rear wheel area, it is rusted through. The frame was coated during the recall period in 2011 and they told me it was ok. I very much doubt that it was.
My trucks frame rusted to where the cab is in grave danger of separating from the bed of the truck. We didn't get a recall on the frame and had no idea this was happening. The truck was bought new and we do live where they put salt on the roads. Now, toyota said they will not help remedy this at all because the truck wasn't taken into a toyota dealership in approx. 6 mths or however long they had known about this. How were we to know it should have been taken in? We had no prior notice until we saw it ourselves and a mechanic noticed it and wouldn't jack the truck up to repair a brake line. He said it would separate the truck from the cab part.
Frame rust
Tacoma frame recall: good day, I was doing some research online with my matter and people were saying to contact the national highway safety administration. I have a 2002 single cab toyota tacoma which frame has totally rusted out now with a hole rite through the frame. I provided toyota with my VIN number yet they say I am not eligible for a frame replacement yet this is a factory default on toyotas fault. My truck is currently extremely dangerous to be on the road and I use it every day for work where my line of work involves driving from house to house everyday all day and I was wandering if you could help with filing a claim against toyota? I have attached a picture of the frame which is above the rear passenger wheel. I look forward to your response. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The frame is rotting out. Toyota had the vehicle frame coated with some kind of tar substance because the frame was suspect to heavy corrosion. The coating which was done around 2010 did not work and the vehicle now has holes in the frame due to heavy rust. This is a known issue with these vehicles. Toyota offered a non-working solution that did not fix the problem. The coating was just a gimmick and not a solution to the frame rot.
My frame has significant rust, and has holes in the frame near the passenger side leaf spring attachment. I purchased and registered the truck towards the end of toyota's goodwill campaign, but they did not notify me. Previous owner received no notice of campaign, so the frame was not sprayed internally with rust prohibitor treatment. Truck has approx. 136,000 miles, and is otherwise in good condition. Toyota should recall the frames for this model year like they did for other model years. The goodwill campaign was advertised inconsistently, and a serious structural issue should be a recall, not arbitrary. Case #1402130463 was established with toyota a few years ago, but they have not done anything about it. They also could not confirm that prior owner was contacted regarding goodwill campaign.
I have a 2002 tacoma and found the frame where the front part of the rear leaf spring has rusted through. The over load spring is holding the driver side rear of the vehicle up. This vehicle had 50,000 actual miles on it and there is noway that this should be happening.
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