2002 toyota tacoma. Consumer writes in regards to vehicle severe frame rust issue and no warning of recalls. *smd toyota USA informed the consumer, a recall was not issued, but a customer service program was offered, but it expired at the end of 2011. The consumer was informed six letters were mailed informing her of the issue. However, the consumer stated she never received any letters.
2002 Toyota Tacoma body complaints
Page 6 of 7: complaints 131 to 160 of 180, newest first, as owners wrote them.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the rear frame was deteriorated. The vehicle was taken to the dealer, who stated that they would not repair the problem. The contact stated that the dealer informed him that the vehicle was included in a manufacturer's recall and several notices had been sent however, the contact failed to have the vehicle serviced per the recall. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 220,000.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the vehicle was taken for state inspection when he was advised that the front area of the frame was severely corroded. The manufacturer was contacted and advised that the frame was not safely coated therefore, they denied assistance with any repairs. The vehicle was not repaired. The failure and current mileage was 161,250.
After having my 2002 toyota tacoma off the road and garaged for the past 3 years, I was getting the truck ready to be driven on the road again. I am the original owner. I took the truck off the road because my job was eliminated in october 2010. After changing the oil last weekend in my garage I noticed an abnormal amount of rust on the frame. In fact, so much rust that the rubber body mount block on top of the rear leaf spring snapped off in my hand. The leaf springs, brake lines, and front suspension and frame are all in question regarding vehicle safety. I immediately did research online to check out what I thought was abnormal amounts of rust on the frame and to see if anyone else had experienced this too. I was shocked at what I found. A huge safety issue with toyota tacoma rusted frames. I come to find out online that toyota has a history of rusted frames, breaking frames, unsafe frames, and a recall currently for a rear spare tire mount issue due to rust. I also found out toyota was replacing frames on my model. I called my dealership to set up an appointment to have this truck inspected for pennsylvania state requirements and to have the rust checked. They told me my vehicle was not valid for the rust inspection and the frame replacement because the program expired, I was told to call toyota. I was never notified by toyota or my dealer there was an issue, not by mail, phone calls or certified mail. I had the truck parked in my garage for three years so it wasn't even on the road during this time. Several phone calls later to toyota and they refuse to replace my frame under the customer care program citing I did not have the undercoating applied by december of 2012. Toyota customer service said I could weld reinforcement plates to my frame myself or find a junkyard frame. Really toyota?
2002 toyota tacoma. Consumer writes in regards to vehicle split in half due to rusted frame. *smd the consumer stated the frame rusted from the inside out.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the frame of the vehicle exhibited severe rust. The vehicle was taken to a dealer for diagnosis and the contact was referred to the manufacturer. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 140,000.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the rear bumper had rusted and the contact was unable to tow anything with the vehicle. The contact spoke with the manufacturer about the failure. The vehicle had not been repaired. The failure mileage was 65,000 and the current mileage was 110,000.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the frame and the rear leaf springs contained massive amounts of rust and was unsafe to drive due to the failure. The vehicle had not been repaired. The failure and current mileage was 151,000.
This vehicle was already involved in a "campaign" by toyota to replace severely rusted frames. Now the spare tire lift plate is also rusted through on many of them which toyota is "implementing a remedy for". My complaint is that I have a severely rusted housing of the rear differential, next to and just below the rusted spare tire carrier lift plate,toyota refuses to pay for the rusted through housing of the rear differential. This is a negligent safety issue on their part, because those owners who are not aware of the leakage of this part may find themselves without power, or worse perhaps, a lockup of that part when they are going 65 MPH on highway possibly with children in their vehicle. The rust on these vehicles is legendary among toyota owners as evidenced by their complaints on the internet. Toyota did replace the frame on my 2002 tacoma, but in my opinion, it is their responsibility to replace the rusted out housing. It is not as if that is the only rust on this vehicle, and no other vehicles that I am aware of have this problem.
Upon bringing 2002 toyota tacoma to mechanic for tire rotation and oil change, the frame broke in half due to rust and corrosion. Contacted toyota who said it was not covered under 2008 extended corrosion warranty since it had not been brought in for the undercarriage compound application before 2011. We were never notified by any recall that it should be brought in.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the frame near the rear passenger's side tire was rusted. The contact took the vehicle to a mechanic and was told that the frame could not be repaired and that the vehicle should not be driven. The vehicle was then taken to the dealer and it was determined that the vehicle could be repaired at the contact's expense. The manufacturer was contacted but provided no assistance. The VIN was not available. The failure mileage was unknown and the current mileage was 120,000.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the vehicle was taken for registration inspection and was advised that the entire frame was rusted and rotted. The contact spoke with the manufacturer but no assistance was provided. The failure mileage was 111,000 updated 02/22/13.
My tacoma was recalled 2 years ago for frame rust. They told me it was ok + undercoated it to prevent future rusting. All that undercoating is falling off. That can only be due to improper application or faulty product. The dealer that applied the product (ferris toyota) says the product is faulty + they've seen it many times. They've also confirmed the same with other dealerships. Toyota, otoh, says there's nothing wrong. If the frame doesn't need undercoating, then why'd they do it? Are they suggesting it works when 50% has fallen off? This is the same vehicle which is now being recalled for spare tires falling off on the highway + my emergency brakes have been seized with corrosion since I've owned the truck. I've contacted toyota many times + they refuse to put their correspondence in writing, but the representative, tiffany bishop, says she types a transcript of our conversations, just won't give me copies. She also calls from a phone with a blocked number. What kind of bull is this? These vehicles are obvious hazards on the road + toyota is playing games instead of making serious efforts to make the vehicles safe. Please bring this to the attention of someone at toyota other than [xxx], I am finished corresponding with her! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Tl* the contact owns a 2002 toyota tacoma. The contact stated the entire frame was covered with rust. The vehicle was taken to an authorized dealer where a rust under coating was applied to the frame. Two years later, the frame exhibited severe rust and corrosion. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 53,871. Updated 01/18/13*lj updated 01/24/13
10/22/2012 recently had occasion to look at the frame on my truck, it is rusted through in many spots making vehicle unsafe, 2002 toyota tacoma, apparently I missed some "courtesy" frame program. I am stuck with a 10,000.00 truck that I can't afford to fix and toyota has said that they will not offer any help.I think this needs to go beyond a "courtesy " recall, with the large amounts of these trucks on the road in unsafe conditions new york state has forced an extension of this program, traffic safety should force a recall as there are thousands out there in this shape by toyotas own admission I would like repairs or fair market value.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the chassis was prematurely rusting. The vehicle was taken to a dealer which confirmed that the chassis was rusted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 175,000 and the current mileage was 176,000.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the frame was severely corroded, had holes in it, and was separating from the vehicle. The manufacturer was made aware of the failure and was going to further investigate the failure. The vehicle was not repaired. The failure mileage was 62,000 and the current mileage was 110,000.
Tl* the contact owns a 2002 toyota tacoma. While at an independent mechanic for routine maintenance, the mechanic stated to the contact that the vehicle was not safe to drive because the frame was corroded. The vehicle was taken to the dealer for diagnostics. The manufacturer was made aware of the failure and stated it was caused by scaling and not rusting there for they would not cover the repairs. The dealer refused to provide a letter stating the vehicle was safe to drive. The vehicle was not repaired. The approximate failure mileage was 161,000.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that the vehicle was taken to an authorized dealer to be examined when he was informed that the frame under the vehicle was corroded. The vehicle was not repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure mileage was 74,000. Updated 09/02/11*lj updated 2/9/12
The second toyota tacoma I have owned in one year failed on 02/28/2011. Both frames failed due to rust. Both problems were discovered during a routine oil change. Toyota bought back the first truck last summer, so I decided to buy another later model tacoma. The second tacoma problem occurred on a lift at auto choice in derry nh. The truck bent in half when the lift was raised. The mechanic has been in business for 30 years and had never seen such a thing. Luckily, he was not under the truck and fortunately I was not driving the truck for my frame replacement appointment the next day. Ira toyota towed the vehicle and gave me a loaner. I am told that they will replace the entire frame . In talking to my father, mechanic friends and legal friends an issue kept coming up - if the frame is that corroded, it would follow that parts attached to the frame would be corroded as well. This presents an alarmingly serious safety problem. I would add that there should be an immediate investigation into the safety of this procedure as well as a media requirement made that toyota run advertisements on tv, radio and print warning the public about this serious issue. My truck looks immaculate and has been well maintained. Had I not done an oil change, the outcome would have been much different. I can think of no other component in a motor vehicle that is more important that the frame, it holds everything together and supports everything. This issue needs immediate attention. Ira toyota is the current location of the vehicle 603‑657‑2422.
Severely rusted frame and undercarriage components. Including the gas tank skid plate, had to replace rear bumper already as well. Also had to wire up the skid plate so it won't fly off into someone's wind shield. Brought it to a dealer in march and they inspected it and said all it needed was paint, so they painted it. Now just 8 months later and the skid plate is about to fall off! Just waiting for my brakes to fail some day.
Tl* the contact owns a 2002 toyota tacoma. The contact stated the vehicle would not pass inspection due to extreme bumper and frame rust. The dealer performed a safety inspection on the vehicle yet it did not pass. The dealer advised the vehicle would be repaired at no cost to the contact however, the repair would take months. The manufacturer was not contacted. The vehicle had not yet been repaired. The current and failure mileages were 56,360.
Tl* the contact owns a 2002 toyota tacoma. The contact stated that he received notification of the federal safety agency recall campaign id number: 05v225000 (suspension: front: control arm: lower ball joint) for frame rust and corrosion. The vehicle failed the manufacturers inspection and advised the contact that they would replace the frame at no cost to the contact. The frame was not available at the time and the contact was advised that it would take approximately one month to obtain the frame and that he could continue to drive the vehicle until that time. The contact did not believe it was safe to continue operating a recalled vehicle. The failure and current mileages were approximately 65,000.
This is in response to the new toyota recall on the sienna mini-vans spare tire. I own a 2002 toyota tacoma, in which the frame was recently replaced due to rust perforation in certain states. I am the original owner and back in 8/2007 I had a flat tire and had to change it. The spare tire resides under the vehicle and is secured by a cable. When I went to access the spare, I noticed the whole cable and the surrounding pieces were severely rusted and was very difficult to separate the tire from the cable. After hearing about the recall on the sienna for the spare tire getting rusty, and possibly falling loose while driving, I realized that my tacoma, and possibly other vehicles that use this method, and are exposed to extreme climate conditions, could trigger a similar event.
Gas tank shield severely rusted. Under side of gastank is protected by a shield/skid plate. It is rusted so badly that when hit with a hammer the hammer goes right through. Presumably this shield is to protect the gas tank from debris and stones especially if the truck is used off road. I discovered this as I was inspecting the underside of the truck before dropping the truck off at the dealer to have the frame replaced. In addition to this, it is apparent that the drive axle and differential housing also have severe rust. If tapped with a hammer the rust comes of in sheets. The parking brakes actuating levers have rusted in place and can no longer be used. There appears to be more to this rust than simple frame rust. The rust is pervasive through out the underside of the truck.
I took my tacoma for its 95000 mile service, and they discover my sub-frame was rusted out and it was unsafe to drive. My truck has gone for service every 5000 miles for 7 years and no one ever noticed the rust. My complaint is that toyota does not cover the subframe in their frame rust problem. The dealer tried for 2 days to get them to include this in their 2001-2004 rust frame repair or buy back program. They refuse. Why isn't the sub frame part of the whole frame. I believe the sub frames should be looked at.
Rear bumper decay/structure breakdown on 2002 toyota tacoma. Unsafe in case of from the rear collision. Noticed start of rust/loss of structure in 2/2006.
Tl*the contact owns a 2002 toyota tacoma. The contact took the vehicle in for routine inspection and was informed that the frame and members had excessive rust. The dealer replaced the o2 valve, but it did not remedy the structural failure. The manufacturer did not assist. The failure and current mileages were 100,000.
I recently received a letter from toyota about a frame rusting problem they are having on tacoma trucks built between 2001-2004. The front bumper assembly on my truck was replaced soon after I purchased it because is was rusting from the underside. Now the rear bumper is rusting through from the underside as well. When I called toyota about their recent recall they said only the frame was included in the problem, not the bumpers. It is obvious to me they have a rust problem everywhere under the vehicle since my front bumper rusted so quickly and now the rear bumper is also rusting through from the underside. I called the toyota dealer where I purchased the vehicle and they told me the recall was just for rusting frames. As I stated above, it certainly appears as though the rust problem involves everything under the vehicle. My truck is a 2002 tacoma and it has been garage kept since the day I bought it. Living in southern maryland (21122), we have had very few instances of snow/salt in our area since I purchased the truck and I keep my vehicle clean and always use the undercarriage wash when going through the car wash. I believe toyota definitely has a rusting problem and should replace my rear bumper as they did with the rusting front bumper assembly. Your assistance in this matter is appreciated.
Excessive truck frame rust, 02 toyota tacoma truck, toyota has had problems with 95-04 tacoma's with the frames rusting, some getting bad enough to be a safety concern, with frame perforation. My truck is showing the early signs of frame rust, and will eventually get to the point where it could become a safety issue. I wanted to have the federal safety agency complaint on file in case the frame rust perforates the frame.
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