Frame rotted through. Dealer stated( approx) 75 percent of frame where swaybar was welded to frame is gone..swaybar is rotted off passenger side frame. Advised not to drive anymore. Took to dealer as requested by toyota motor corporation. They took pictures and sent them to toyota representative.
2004 Toyota Tundra suspension complaints
Page 4 of 6: complaints 71 to 100 of 152, newest first, as owners wrote them.
Tl* the contact owns a 2004 toyota tundra. The contact stated that while driving approximately 35 MPH, the lower front ball joint separated from the knuckle and caused him to lose control of the vehicle. The vehicle was towed to the dealer and was not diagnosed. The dealer stated that the vehicle already was repaired under the federal safety agency campaign number: 07v013000 (suspension). The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 189,000.
At the service center I was advised that my truck had extensive frame rust. I contact local toyota dealership (wappingers dch) and service manager said it is know problem with this generation tundra. Toyota currently buying back 2000-2003, but my 2004 was not yet included. He advised that I wait to hear back. Contact toyota and was told maybe, but I needed to wait. I was also told that there was an inspection recall and frame repair option for this, but they did not have me on file as owner, so I was not contacted. I have owned this truck for 4 years and serviced it at a registered toyota dealer. They were not able to answer what happened and recommended that I wait. Now I can't pass inspection or drive my truck and I'm stuck. Please advise.
Noticed extreme rust on frame and other metal parts flaking and falling off. Condition appears unsafe to drive. Tr
Tl* the contact owns 2004 toyota tundra. The contact stated that while driving 35 MPH, the vehicle swerved to the right and the driver's side wheel detached from the vehicle. The vehicle was towed to a mechanic, who inspected the failure and advised the contact that the upper and lower ball joints snapped, causing the tires to collapse inward and under the vehicle. In addition, the front axle was found to be fractured. The mechanic replaced the lower ball joints, control arm and the axle. The manufacturer was notified and advised the contact that the vehicle was included in and repaired under the federal safety agency campaign id number: 07v01300 (suspension: front: control arm: lower ball joint). The manufacturer offered no assistance. The failure mileage was 263,000.
Tl* the contact owns a 2004 toyota tundra. The contact stated that oil was leaking from under the vehicle. The contact took the vehicle to a local mechanic where the mechanic stated that the rear differential house exhibited excessive rust. The mechanic also advised the contact that the vehicle was unsafe to drive. The contact called the manufacturer regarding the excessive rust issue however, the manufacturer provided no assistance. The failure mileage was 62,000.
Tl* the contact owns a 2004 toyota tundra. The contact stated that the frame was rusted and corroded. The vehicle was taken to the dealer for routine maintenance when the mechanic pointed out the failure. The manufacturer was notified who advised the contact that the vehicle was not included in the federal safety agency campaign id number: 07v013000 (suspension: front: control arm: lower ball joint). The vehicle was not repaired. The failure mileage was 73,571.
Catalytic converter failed at 55,023 miles and was replaced under warranty. The same catalytic converter failed again at 110,000 miles and when I went to a dealer was told that it wasn't under warranty and that I would have to pay $1200.00 for the part alone and labor would be extra. I also told the dealer that the high rear brake light housing was melting from the heat of the lights. They did nothing. The frame is rusting badly and is becoming a safety hazard. I called toyota customer service and they said there was no recall for any of these items and there was nothing they could do. "adaptive equipment" is listed as a choice under "affected parts". How about explaining exactly what is the definition of "adaptive equipment"?
My vehicle needs an alignment. I was told by the toyota dealership that the frame on my vehicle is rusted and needs to be replaced. Toyota tundras do have a recall for the rusted frame but my vehicle isn't part of this recall since its 3 months newer. I was told by the toyota service rep at the dealership that my vehicle is unsafe to drive. I contacted toyota and they claim that they cannot do anything about this.
The front stabilizer bars broke at the top were the nuts thread on.
Excessive rust throughout underbody and drive train components. Porous, rusted through differential now leaking oil. Rust issues started while vehicle still under 3/36 warranty. Belt tensioner bracket, bracket mount and ball joints at 33,921 miles, sway bar linkages rusted through at 45,168 miles. Both issued repaired as warranty matters. Toyota claims current problem not covered but admits defective material and offers to provide replacement parts only, requiring estimated $770 to complete the repair. Have initiated complaint with toyota, file number available upon request.
During the course of routine service at independent garage mechanic pointed out three major components with severe corrosion issues that need to be addressed immediately: 1) frame severely rotted by rust, a perforation was identified on front driver's side 2) rear axle body severely corroded by rust, not leaking yet but likely will soon 3) power steering rack severely rotted by rust on passenger side, not leaking yet but likely will soon, described by mechanic as "tender" failure of any of these items could cause an accident leading to serious injury.
My sister in law was driving southbound on u.s. Inter state 101. Front left suspension collapse, upper and lower ball joint completely detached from the vehicle, tire blew out on impact, the only thing that is holding the tire was the brake line. I called toyota on 8-16-12. The call center was out sources and the employee didn't speak english well. I have to explained several times about the incident. He gave me a case #12081161743 and say a case manager would call me within 24 hrs. Twenty minutes later I got a call from the call center. The employee say he will transfer me to a case manager because my case was urgent . A case manager ([xxx]) in california come on line and wanted me to explain everything to her. In the middle of explaining (the fourth time) she hung up on me. I called the call center and again. I have to explain everything again. This time they say they have no record of [xxx] in california and nobody was assigned to my case yet. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Rear end leaking oil. Mechanic able to put finger through housing due to severe rusting. Entire rear end replaced under extended warranty I purchased. Entire frame rusted heavily. All welds severely rusted. Frame integrity gone. Front arm rusted so badly mechanic says it will not pass inspection in october, 2012. Front arm so rusted it is likely to collapse. Emergency brake not functioning due to heavy corrosion...advised to replace. Body immaculate. No rust anywhere but frame.
Frame rot.
Excessive rust accumulation on frame of truck. Recall campaign # 09v444000 states toyota will initiate a field action on 2004 through 2006 models. Call to toyota customer relations (case # [xxx]), proved to be useless. No action being taken by toyota. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My 2004 toyota tundra limited, purchased in 2004 directly from toyota dealership for 39000 dollars has an extremely rusty frame. The steel peels away in layers at the welds. The proliferation can be described as "layers of a biscuit flaking a part." the dealership pounded on the frame with a tool and said that it did not fail the "toyota frame tool" test and since the vehicle is a 2004 they would not do anything about it until it fails or becomes part of a recall. I haul a travel trailer with my family and I feel that it is extremely unsafe. How can a 7.8 year old truck rot out this quickly? There has a to be an issue here that toyota is not willing to acknowledge. Please advise.
Tl* the contact owns a 2004 toyota tundra. The contact stated that while driving 10 MPH, the front driver side tire detached from the vehicle. The contact lost control of the vehicle and pulled to the side of the road. The vehicle was towed to a dealer. The contact stated that prior to the failure, the vehicle was repaired under the federal safety agency campaign I.d. Number 05v225000 (suspension:front:control arm:lower ball joint). The failure mileage was 153,399.
Tl* the contact owns a 2004 toyota tundra. The contact stated that while driving 15 MPH, the front passenger wheel detached from the vehicle. The vehicle was towed to an authorized dealer and the contact was informed that the vehicle was included in the recall associated with the federal safety agency campaign id number 07v013000 (suspension:front:control arm:lower ball joint), but they would not repair the damages. The manufacturer was made aware of the failure, but offered no assistance. The vehicle was not repaired. The failure mileage was 170,000.
Tl* the contact owns a 2004 toyota tundra. While attempting to park, the contact noticed that the front driver side tire had detached from the vehicle. She inspected the vehicle and noticed something leaking. The vehicle was towed to a private mechanic who replaced the axle and lower ball joints. Neither the dealer nor the manufacturer were notified of the failure. The current and failure mileages were 127,000.
Tl* the contact owns a 2004 toyota tundra. The contact stated that while driving 70 MPH, the upper rod barring fractured unexpectedly. The dealer and manufacturer were notified, but denied any assistance with repairs to the vehicle. The vehicle was repaired. The failure mileage was 131,000 and the current mileage was 135,000.
Tl* the contact owns a 2004 toyota tundra. While driving, the contact stated that the lower front control arm broke on both the passenger and drivers side of the vehicle. The dealer and manufacturer were notified, but did not assist the contact with the failure. The failure was not repaired. The failure and current mileage was 65,000.
Tl* the contact owns a 2004 toyota tundra. While driving approximately 25 MPH, the contact heard a cracking sound coming from the front of the vehicle. The vehicle suddenly dropped to the ground and the contact was unable to control the vehicle. The vehicle came to a stop independently and was towed to the contacts home. A mechanic inspected the vehicle and informed the contact that the front, driver side upper and lower ball joints were broken and caused the wheel to detach from the vehicle. The failure caused damage to the brake lines, ABS lines, lower control arms, drive shaft and control arm shaft. The vehicle was not repaired. The approximate failure mileage was 86,000.
Tl*the contact owns a 2004 toyota tundra. When the contact was driving approximately 35 MPH, the front driver side tire disengaged from the vehicle without warning. The contact was able to drive onto the emergency lane. The vehicle was towed to an independent mechanic. The police arrived at the scene. There were no injuries or damages. The contact experienced the identical failure with the federal safety agency campaign id number 05v225000 (suspension: front: control arm: lower ball joint). The failure and current mileages were 103,000.
My 2004 toyota tundra double cab has an excessive amount of rust on the undercarriage. Because of this rust, the camber bolts cannot be removed to properly align the vehicle. I have been told that they will have to use heat to remove them, along with a lot of force, and in turn may do frame damage in the process. I have been quoted by my dealer $5,200 to fix the problem which initially started with a small shimmy in the steering wheel which grew into a big shimmy especially while towing. That quote does not include any possible charged from the body shop if damage to the frame should occur. I do not have $5,200 so I ended up with a new set of tires and half of an alignment because the camber bolts were not able to be removed. Here I am months later and my new tires are so bald on the front that I am actually seeing the tread showing through. I have always loved my tundra, but all of this rust on the frame and undercarriage is very concerning regarding the longevity of my vehicle. I was told that toyotas last forever. At this point I feel that my truck is dangerous to even drive but it is my only vehicle. I have owned and maintained many vehicles and never had rust issues like this, nor have I ever been faced with such a costly repair on a not so old vehicle. I am stuck in a bad place and just don't know where to go or what to do. I desperately need my truck. Without it I lose my source of transportation as well as my ability to earn a living. I just simply cannot afford... Meaning I just do not have this kind of money to bring my truck back to health. All of this stress and frustration is a result of this excessive rust. Included in the estimate is remove and replace camber bolts $1,957 --- steering rack boots 400.00 alignment 90.00---- driveshaft assembly $2,003---- rear u-joint $433.00---- differential fluid $330.00 it does not include any possible damage to the frame/body in their attempt to remove the camber bolts or another brand new set of tires.
Tl* the contact owns a 2004 toyota tundra. While driving 52 MPH the front passenger wheel detached from the vehicle. He was able to safely stop the vehicle. The entire wheel assembly and drive train were on the ground. The vehicle was towed to a local repair facility. He was advised by the manufacturer that his vehicle identification number was included in recall #07v013000 (suspension:front:control arm:lower ball joint). He filed a complaint, and the case# is 0910124225. He was awaiting a response. The failure mileage was 75,000.
2004 toyota tundra double cab sr5 with 54000 miles- front swaybar links breaking. I just brought my truck into the dealership for an oil change and both front sway bar links are broken. Looking on a couple of sites, this appears to be a common problem. The truck is factory original and is a personal vehicle, not used for off road travel.
I had two auto repair shops tell me that my ball joints were bad I went to haddad toyota to have them checked haddad toyota told me there was nothing wrong with the ball joints. I then proceeded to have new tires put on because of excessive wear at the time the tire store said you have to replace your vball joints so at a cost of 500 dollars I had them replaced when the first recall came out after I had the joints replace I sent al,l the information to toyota for refund of my money. They said because I had the replacement done by someone other than toyota I could not get my money . Is there any way I can recover the money I spent after toyota denied there was anything wrong with the ball joints?
2004 toyota tundra recall for front ball joints--2006 received notice and took to dealer in bozeman, mt to check...we were told our truck wasn't part of recall....months later, received another notice...called and emailed dealer, but they did not return calls or emails. October 2007 front passenger wheel "broke" while driving and we wrecked. Dealer in laramie, wy stated that "yes, your truck was part of the recall and this was due to front ball joint failure." luckily we were only driving 10mph, but if we had been driving on interstate, we would have rolled.
Lower ball joint recall danger.
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