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April 3, 2013 Service bulletin

Infiniti: lock/unlock request button on outside door handle outside door handle does not respond

Infiniti technical service bulletin ITB-13-12 for 2001-2009 Infiniti G35, 2001-2002, 2004-2013 Infiniti QX56 and 2007-2012 Infiniti G37 and others.

Bulletin number
ITB-13-12
Component
Latches/locks/linkages
Summary
Infiniti: lock/unlock request button on outside door handle outside door handle does not respond. Lock/unlock request button located on outside door handles of vehicles can be disabled (or enabled) through either the "comfort & conv" settings of the audio/visual/navigation system or through the "combination meter settings" depending on the vehicle model, year, and trim level. Js

Owners of these vehicles have filed 90 complaints in the locks category.

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