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April 23, 2014 Service bulletin

Ford: the front door (left or right) fails to operate due to an intermittent ia smart unlock function

Ford technical service bulletin TSB-14-0078 for 2013-2014 Ford Escape, 2012-2014 Ford Focus and 2013-2014 Ford C-Max.

Bulletin number
TSB-14-0078
Component
Latches/locks/linkages: doors: latch
Summary
Ford: the front door (left or right) fails to operate due to an intermittent ia smart unlock function. Model 2012-2014 focus, c-max, escape.

Owners of these vehicles have filed 375 complaints in the locks category.

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