Customer satisfaction program
Cadillac technical service bulletin G-209156 for 2010-2015 Cadillac SRX and 2011-2015 Chevrolet Volt.
- Bulletin number
- G-209156
- Component
- Structure: body: hatchback/liftgate
- Summary
- 14274 - customer satisfaction program. On certain 2010-2015 model year cadillac srx and 2011-2015 model year chevrolet volt vehicles, the manual liftgate gas strut may detach from the liftgate when the liftgate is closed and the piston rod could separate from the strut tube. If this occurs, the liftgate will not work and there may be damage to the liftgate exterior trim and sheet metal. Dealers are to replace the liftgate struts.
Owners of these vehicles have filed 108 complaints in the body category.
Vehicles covered
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