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April 21, 2016 Service bulletin

Combination TSB / service action: uvo system upgrade (SA222)

Kia technical service bulletin TSB-ELE-100R2 for 2014-2016 Kia Sorento, 2014-2016 Kia Optima and 2014-2016 Kia Soul and others.

Bulletin number
TSB-ELE-100R2
Component
Equipment: other: owners/service/other manual
Summary
Combination tsb / service action: uvo system upgrade (sa222) - this bulletin provides the procedure for upgrading the uvo system on some 2014~2016my soul (ps), sorento (xma), optima (tf/qf), forte (yd) and sportage (sl) vehicles to address “incoming ring volume too loud” complaints when using certain smartphones (non-iphone). Additionally, in 2014my vehicles the upgrade will also improve bluetooth connectivity and voice recognition. For vehicles not on the affected vehicles list, but with a customer concern as described above, perform the following procedure outlined in this bulletin and submit a warranty claim per "customer concern" (standard tsb) claim information on page 10.

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