"Remote engine start not working this bulletin has been amended. changes have been made to items 4 and 13...

Bulletin number

ITB14-011C

Component

Electrical system: ignition

Summary

"remote engine start not working this bulletin has been amended. Changes have been made to items 4 and 13 in the supplemental diagnosis table. No other changes have been made. Please discard previous versions of this bulletin. Service information if a customer states the remote engine start (res) feature of an applied vehicle is “not working”, make sure the system is properly set to operate: -the ignition is turned off -the shift selector is in park (p) -the hood/doors/trunk lid/lift gate are completely closed -no other of the vehicle’s intelligent keys (I-keys) are inside, or within “starting” range of, the vehicle -the I-key/key fob (key fob) is within the operating range of 197 ft or 60 m if the above conditions are met, res should work. 1. Point the key fob at the vehicle. 2. Press the lock button. 3. Press and hold the res button within five (5) seconds of pressing the lock button until the turn signal lights turn on. Whenever an applied vehicle has a concern with the remote engine start (res) feature not working properly, make sure to verify the incident before starting any diagnosis and/or replacing parts. For a better understanding of the res system, refer to section 3: ""pre-driving checks and adjustments > remote engine start of the applied vehicle’s owner’s manual. When diagnosing res operation, use the supplemental res service information and supplemental diagnosis table (starting on page 2) in addition to the esm."

Owners of these vehicles have filed 85 complaints in the electrical category.