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August 2, 2016 Service bulletin

Some 2016 explorer vehicles equipped with the hands-free power liftgate and without trailer tow package...

Ford technical service bulletin TSB16-0102 for 2016 Ford Explorer and 2016 Ford Police Interceptor Utilit.

Bulletin number
TSB16-0102
Component
Structure: body: hatchback/liftgate
Summary
Some 2016 explorer vehicles equipped with the hands-free power liftgate and without trailer tow package may exhibit a liftgate that opens while walking next to the rear bumper. This may be due to the software sensitivity in the hands-free liftgate actuation module. Follow the service procedure steps to correct the condition.

Owners of these vehicles have filed 594 complaints in the body category.

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