Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an HF35 transmission and built on...

Bulletin number

TSB16-0105

Component

Power train

Summary

Some 2013-2016 fusion, mkz, and 2013-2015 c-max vehicles equipped with an hf35 transmission and built on or before 8/15/2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving, but will not be present when the vehicle is stationary or in park. Follow the service procedure steps to correct the condition.

Owners of these vehicles have filed 1,067 complaints in the transmission category.