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January 20, 2017 Service bulletin

Some 2016 c-max and focus electric vehicles built on or after 11-MAY-2016 may exhibit a false activation...

Ford technical service bulletin SSM 46323 for 2016 Ford Focus and 2016 Ford C-Max.

Bulletin number
SSM 46323
Component
Electrical system
Summary
Some 2016 c-max and focus electric vehicles built on or after 11-may-2016 may exhibit a false activation of the alarm system. Reprogram the body control module (bcm) to the latest level using integrated diagnostic system (ids) release 103.03 or higher. To correct the concern make sure you are connected to the internet when entering module programming to obtain the latest updates. Use the applicable labor operation in section 10 of the service labor time standards manual and causal part 14a068 when claiming repair. Calibration files may also be obtained at www.motorcraftservice.com

Owners of these vehicles have filed 86 complaints in the electrical category.

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