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May 19, 2016 Service bulletin

Regionletter: in these vehicles, toyota has received some reports where the intelligent power module (ipm)...

Toyota technical service bulletin ZF5_REGION LETTE for 2012-2014 Toyota Prius V.

Bulletin number
ZF5_REGION LETTE
Component
Hybrid propulsion system: inverter
Summary
Regionletter: in these vehicles, toyota has received some reports where the intelligent power module (ipm) located inside the inverter assembly of the hybrid system may fail. This condition is indicated by hybrid system diagnostic trouble codes (dtcs): p0a94, p324e, p3004, and/or p0a1a. If one or more of these dtcs are detected, various warning lamps on the instrument panel will also illuminate and the vehicle will enter fail safe mode. Although the hybrid inverter assembly is covered by toyota’s new vehicle limited warranty for 8 years or 100,000 miles (whichever occurs first), we at toyota care about the customers’ ownership experience. Toyota is now extending the warranty coverage for repairs related to failure of the intelligent power module (ipm). Please see the warranty enhancement program details for additional information.

Owners of these vehicles have filed 31 complaints in the fuel system category.

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