The navigation system support for diagnostics, parts authorization, and parts exchange require contacting...
Mazda technical service bulletin 09-015-13-2797 for 2013 Mazda MAZDA3, 2013-2014 Mazda CX-5 and 2014 Mazda MAZDA6 and others.
- Bulletin number
- 09-015-13-2797
- Component
- Equipment: electrical: navigational system(global positioning system)
- Summary
- The navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source.tomtom navigation help desk at 866‑486‑6866 from 7am-11pm (m-f) and 9am-8pm (sat) eastern stan-dard time.note:one of the first steps for troubleshooting the navigation system is for the customer to call tomtom. If the tomtom call center cannot solve the customers problem, they will provide a case number to the customer that can be referred to if needed. Service advisors should get this case number from the customer if the vehicle comes into the dealer for further diagnosis so the technician can have it when calling tomtom.
Vehicles covered
- Mazda MAZDA3 2013 2013
- Mazda CX-5 2013-2014 20132014
- Mazda MAZDA6 2014 2014
- Mazda CX-9 2013 2013
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