Check a VIN

February 7, 2014 Service bulletin

The navigation system support for diagnostics, parts authorization, and parts exchange require contacting...

Mazda technical service bulletin 09-011-14-2890 for 2013 Mazda MAZDA3, 2013-2015 Mazda CX-5 and 2014-2015 Mazda MAZDA6 and others.

Bulletin number
09-011-14-2890
Component
Equipment: electrical: navigational system(global positioning system)
Summary
The navigation system support for diagnostics, parts authorization, and parts exchange require contacting the proper source. • tomtom navigation help desk at 866‑486‑6866 from 7am-11pm (m-f) and 9am-8pm (sat) eastern standard time. Note: one of the first steps for troubleshooting the navigation system is for the customer or dealer to call tomtom. If the tomtom call center cannot solve the customer’s problem, they will provide a case number to the customer that can be referred to if needed. Service advisors should get this case number from the customer if the vehicle comes into the dealer for further diagnosis so the technician can have it when calling tomtom.

Vehicles covered

VIN decoder

See the problems and recalls for an exact car

Buying a used Mazda MAZDA3?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history