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March 19, 2014 Service bulletin

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and...

Mazda technical service bulletin 05-004-14-2867A for 2012-2014 Mazda MAZDA3, 2013-2014 Mazda CX-5 and 2014 Mazda MAZDA6.

Bulletin number
05-004-14-2867A
Component
Power train: axle assembly
Summary
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 MPH and above. The noise: • depends on the vehicle’s speed only (the more speed, the more noise) • occurs with all types of driving (acceleration, deceleration, steady speed) • does not depend on RPM, gear, or atf temperature. This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A modification has now been implemented on automatic transaxles with the serial number tr1111680 and higher or td1104906 and higher. The serial number can be found on top of the transaxle case near the manual shaft lever.

Owners of these vehicles have filed 172 complaints in the transmission category.

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