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March 26, 2015 Service bulletin

Some customers may complain about one or more of the following concerns. 1. sms/text cannot be downloaded...

Mazda technical service bulletin 09-008-15-2991B for 2013 Mazda MAZDA3, 2013-2015 Mazda CX-5 and 2014-2015 Mazda MAZDA6 and others.

Bulletin number
09-008-15-2991B
Component
Electrical system: software
Summary
Some customers may complain about one or more of the following concerns. 1. Sms/text cannot be downloaded when connected via bluetooth. 2. Operational concerns when playing a media device (ipod, USB stick etc.) connected via the USB port. A. After the ignition is turned on, it takes a long time to load all the data from the device efore starting playback. Depending on the data volume, it can take up to several minutes. B. After the ignition is turned on, the playback always starts from the first track. It does not start from the last playing track/position when the ignition was turned off. C. “ipod error” message for the apple® ios 8.0 or higher software on iphone 4, 5, or 6. These concerns may be caused by the software of the bluetooth/hands-free module that controls the USB connection. To improve these concerns, the software of the bluetooth/hands-free module has been changed. Note: • the updated software of the bluetooth/hands-free module will only address sms/text concerns for the apple® iphone at this time.

Owners of these vehicles have filed 287 complaints in the electrical category.

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