Engineering request for investigation

Bulletin number

AER17040A

Component

Visibility: power window devices and controls

Summary

Engineering request for investigation - american honda (ahm) is investigating certain 2016-2017 pilots & 2017 ridgeline with a customer complaint of the front driver’s and/or the passenger’s window slow to open/close. To fully understand the cause of this condition, ahm would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

Owners of these vehicles have filed 30 complaints in the visibility category.