On some vehicles, the customer may complain about any one of the following concerns: Screen locks up to a...
Mazda technical service bulletin 09-035-13-2857 for 2013 Mazda MAZDA3, 2013-2014 Mazda CX-5 and 2014 Mazda MAZDA6 and others.
- Bulletin number
- 09-035-13-2857
- Component
- Equipment: electrical: navigational system(global positioning system)
- Summary
- On some vehicles, the customer may complain about any one of the following concerns: Screen locks up to a "black screen". Screen freezes while driving. Screen gets stuck at TomTom logo (splash screen) during startup. Screen temporarily gets stuck at TomTom logo (splash screen) for 2 minutes during startup. Afterwards, the navigation will not start until the ignition is cycled. No Map Found error and SD card contains a map. Yellow screen with message "Insert SD card". Red screen with message "Problem with map". The message "Waiting for a valid GPS signal" appears. Current car position (CCP) turning 180 degrees when driving in reverse. Unexpected "Stopping voice control" message, usually when starting the vehicle. Navigation screen does not appear after pressing the NAVI button and it will not recover after turning the ignition OFF, then ON again.
Vehicles covered
- Mazda MAZDA3 2013 2013
- Mazda CX-5 2013-2014 20132014
- Mazda MAZDA6 2014 2014
- Mazda CX-9 2013 2013
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