DL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a...

Bulletin number

ZE7_Service Cons

Component

Engine and engine cooling

Summary

DL: As part of our continual efforts to ensure the best in customer satisfaction, Toyota has announced a Warranty Enhancement Program to extend warranty coverage to address customer complaints of Excessive Engine Oil Consumption on Certain 2007 - 2009 Camry, Certain 2007 - 2011 Camry Hybrid, Certain 2007 - 2008 Camry Solara, Certain 2009 - 2011 Corolla, Certain 2009 - 2013 Corolla Matrix, Certain 2006 - 2008 RAV4, Certain 2007 - 2010 Scion tC, and Certain 2008 - 2015 Scion xB, vehicles equipped with a 2AZ engine. Toyota is now announcing the part replacement phase of Warranty Enhancement Program ZE7 for vehicles exhibiting excessive engine oil consumption. Eligibility for part replacement under this Warranty Enhancement Program is dependent on a Toyota dealer performed engine oil consumption test in accordance with T-SB-00158-14 (Toyota) and S-SB-0031-14 (Scion).

Owners of these vehicles have filed 1,979 complaints in the engine category.