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November 2, 2015 Service bulletin

LSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB...

Lexus technical service bulletin L-SB-0074-14 Rev for 2013-2014 Lexus ES350, 2013-2015 Lexus RX350 and 2013 Lexus IS 250 and others.

Bulletin number
L-SB-0074-14 Rev
Component
Electrical system: software
Summary
LSB: Lexus models equipped with the HDD Navigation (EMV-N) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

Owners of these vehicles have filed 43 complaints in the electrical category.

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