As I was driving in the early morning, I opened the moonroof. 5 minutes later I decided to close it because it got cold fast in the car. Upon closing, the moonroof glass self exploded as I was driving 40-45mph. The glass was everywhere. I had to immediately pull over and asses why and what had happened. Nothing hit it, nothing fell on it, all I did was open and close it and it exploded. After further research online, I realized I wasn't the only one that this has happened to. I decided to submit my complaint as this is a very scary and dangerous issue.
The worst 2013 Lexus GS 350 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
- Brakes5
- Body4
- Acceleration3
- Electrical3
- Fuel system3
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Brakes5
- Body4
- Acceleration3
- Electrical3
- Fuel system3
- Steering3
- Airbags2
- Engine2
- Suspension2
- Lights1
- Locks1
- Seats1
- Tires1
- Wheels1
Recalls 3
Fuel system, gasoline: delivery: fuel pump
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
- Risk
- If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1‑888‑270‑9371 or Lexus customer service at 1‑800‑255‑3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Recall number 20V012000 · Recall details
Service brakes, hydraulic: pedals and linkages
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013 Lexus GS 350 vehicles manufactured June 8, 2012, through December 26, 2012. In the affected vehicles, the switch that senses the amount of pressure that the driver is applying to the brake pedal may fail.
- Risk
- If the switch fails, the vehicle may begin braking without the driver's input, and without illuminating the brake lights, increasing the risk of a crash.
- Remedy
- Toyota will notify owners, and dealers will replace the brake pedal support assembly which includes the brake pedal load sensing switch, free of charge. Toyota sent owners an interim notification letter in late June 2014 to advise owners of the recall. Owners received a second letter after the remedy parts were available in mid-July. Owners may contact Toyota customer service at 1‑800‑331‑4331.
Recall number 14V270000 · Recall details
Steering
- What is wrong
- Toyota is recalling certain model year 2013 lexus gs350 vehicles, manufactured from december 12, 2011, through february 7, 2012. The steering control electronic control unit (ecu) programming for the variable gear ratio steering (vgrs) system could cause the steering wheel to become off-centered when restarting immediately after the vehicle is parked with the steering wheel turned.
- Risk
- If this occurs, the driver may not realize that the steering wheel is off-centered when pulling from a parked position, the vehicle could maneuver in an unexpected direction, resulting in a crash.
- Remedy
- Toyota will notify owners, and lexus dealers will update the vgrs system free of charge. The safety recall began on june 7, 2012. Owners may contact toyota at 1‑800‑331‑4331.
Recall number 12V221000 · Recall details
Technical service bulletins for the 2013 Lexus GS 350 363
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited...
- Hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC...
- DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the...
- DP: Customer Support Program 19LE05 expired December 1, 2022.
- Ti: 19LE05
- DP: Limited Service Campaign KLG expired December 01, 2022
- Clicking noise from the front wheel area during slow (parking lot) speed turns
- Lexus Safety Recall and Service Campaign
- Condition in which a musty smell is present
- POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground...
2013 Lexus GS 350 fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 3.5L 6‑cyl | RWD | 19 | 28 | 23 |
What 2013 Lexus GS 350 owners say
Most recent owner complaints, unedited.
My AC compressor has gone out in this car, it is on backorder they say but its been two weeks in addition I have called several lexus dealerships including the main lexus company and they dont have any in stock and over 20+ on back order which clearly indicates there is a fault in them. I have gone 2 weeks with no AC and im in oklahoma where its 90+ degree weather
Today while driving down a residential street at 30mph, my sunroof exploded. Upon stopping at a red light, I opened my sunroof visor a little, and I observed my sunroof was shattered. It was a loud pop, in comparison to the sound of a shotgun.
My sunroof exploded while I was driving down a residential street. I was driving at a speed of 30mph. I was the only car on the street when I heard a loud pop; it sounded like a shotgun. Afterwards, I heard a cackling sound coming from the top of my car. As a made a complete stop at a red light, I moved my visor to my sunroof back and all I saw was shattered glass. I immediately closed the visor to my sunroof. It was the most frightening experience of my life. My sunroof exploded and now it's shattered to pieces. I made it home, but I cannot drive my car.
Infotainment notifications entirely obscure rear camera view of cars. This is true of all toyota a d lexus models using the infotainment system.
Tl* the contact owns a 2013 lexus gs 350. While driving at an unknown speed, the vehicle collided with an individual in a wheelchair. The air bags failed to deploy. A police report was filed. The contact sustained injuries to the neck and lower back. Medical attention was not required. The contact was not sure if the individual sustained injuries. The vehicle was towed to an independent mechanic for body repairs. The manufacturer and dealer were not notified of the failure. The cause of the failure was not determined. The failure mileage was unknown.
Tl* the contact owns a 2013 lexus gs 350. Upon inspection, the contact discovered that fuel was leaking from the rear of the vehicle. In addition, the trunk could not be opened from inside or outside the vehicle. The manufacturer and local dealer were not notified of the failures. The vehicle was not repaired. The failure mileage was 74,000.
The dealer said my car have no recall in try to sale me a gas cap for 800 dollars
Tl* the contact owns a 2013 lexus gs 350. The contact noticed an intermittent fuel leak in the rear of the vehicle. In addition, the steering wheel veered to the left, and the suspension was unstable. While operating the steering wheel, the vehicle hesitated and suddenly braked without warning. The dealer (lexus santa monica, 1501 santa monica blvd, santa monica, ca 90404, (424) 231-6601) stated that the injector seals needed to be inspected; however, the vehicle was not diagnosed. The manufacturer had not issued a recall for the fuel system. A tsb was issued on january 16, 2018 (l-tt-0237-18), which affected 150 products, 1 brake recall, 1 steering recall, 5 steering tsbs, and 1 tsb for the suspension. The manufacturer was notified of the failures. The failure mileage was not available.
Tl* the contact owned a 2013 lexus gs 350. While driving 40 MPH, the contact rear ended the preceding vehicle. All the air bags failed to deploy. A police report was not filed. The vehicle was towed to the contact's residence. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the cost of the repair was more than the cost of the vehicle; therefore, the vehicle was deemed destroyed. The contact sustained a back injury that required medical attention the following day. The manufacturer was not contacted. The approximate failure mileage was 49,800.
Compare the 2013 Lexus GS 350
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Questions about the 2013 Lexus GS 350
Is the 2013 Lexus GS 350 reliable?
Owners have filed 26 complaints about the 2013 Lexus GS 350, 3.3 times a typical GS 350 model year.
What is the most common problem with the 2013 Lexus GS 350?
Brakes, with 5 complaints. Next is body (4).
How many recalls does the 2013 Lexus GS 350 have?
3 recalls, covering fuel system, gasoline, service brakes, hydraulic and steering.
Was there a recall on the 2013 Lexus GS 350 brakes?
Yes, 1 recall: 14V270000. Check your VIN to see if your car still needs the free repair.
What gas mileage does the 2013 Lexus GS 350 get?
Official estimates for the 2013 Lexus GS 350 range from 23 mpg combined. The most efficient version (3.5L 6-cyl, RWD) gets 19 city and 28 highway.
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