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May 27, 2014 Service bulletin

Electrical system: software

Chevrolet technical service bulletin PIC5925A for 2013 Chevrolet Volt.

Bulletin number
PIC5925A
Component
Electrical system: software
Summary
This Preliminary Information communication provides information to the technician about vehicles that are unable to access OnStar Virtual Advisor. Technician will need to use a scan tool to check the "Firmware Over-the-Air" value. Engineering has implemented an "Over the Air Software Update" to correct the concern.

Owners of these vehicles have filed 63 complaints in the electrical category.

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