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April 21, 2015 Service bulletin

This Preliminary Information communication provides information to the technician the steps to diagnose...

Chevrolet technical service bulletin PIT5362A for 2015 Chevrolet Tahoe, 2015 Chevrolet Suburban and 2015 GMC Yukon and others.

Bulletin number
PIT5362A
Component
Electrical system: software
Summary
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles with visible water leak or signs of water intrusion from the antenna base, red OnStar LED, unable to connect to OnStar, OnStar unable to locate the vehicle, OnStar has inaccurate global positioning system location, no global positioning system on the navigation radio display, and inaccurate global positioning system location on the navigation radio display. Technician may find Diagnostic Trouble Codes B2462-02, B2462-04, B2470-02, B2470-04, B125C-01, B125C-02, or B125C-04. Technician should replace the high efficiency antenna with the latest part number in the catalog.

Owners of these vehicles have filed 419 complaints in the electrical category.

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