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February 13, 2017 Service bulletin

Bluetooth, USB, and aux function diagnostic tool service information

Infiniti technical service bulletin ITB17-005 for 2013 Infiniti G35, 2013 Infiniti QX56 and 2013 Infiniti G37 and others.

Bulletin number
ITB17-005
Component
Electrical system
Summary
BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL SERVICE INFORMATION The Enhanced Multi-Media Interface Tester (EMMIT) J-51922 is a new special tool that tests the functionality of the following features: Bluetooth o Pairing/Connecting o Phonebook Access Profile o Hands Free Profile (for calls) o Bluetooth Audio test o Message Access Profile (for text messages, if so equipped) USB o Tests USB music playback o Tests USB music browsing capability AUX o Tests AUX Jack playback Use EMMIT to diagnose symptoms related to Bluetooth, USB, and AUX. If EMMIT passes diagnostic tests, the symptom is caused by the customer?s phone and not caused by the AV control unit. DO NOT replace the AV control unit. NOTE: If an AV control unit is replaced for multi-media issues that can be tested with EMMIT, a printed copy of the EMMIT diagnostic results must be included with the returned unit. See page 2 for more information about the EMMIT tool.

Owners of these vehicles have filed 53 complaints in the electrical category.

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