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November 16, 2016 Service bulletin

Media Hub For Android Auto and Apple Carplay issues, do not replace this part

Chrysler technical service bulletin 9003637 for 2017 Chrysler Pacifica, 2017 Chrysler 300 and 2017 Chrysler 300C and others.

Bulletin number
9003637
Component
Electrical system: 12v/24v/48v battery: cables
Summary
Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please Rick Gordon at Cell (248) 630-6281.

Owners of these vehicles have filed 459 complaints in the electrical category.

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