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October 31, 2017 Service bulletin

Warranty Policy Bulletin: Lexus has received reports of customer concerns in which their vehicle?s halogen...

Lexus technical service bulletin ZLI_Lexus POL17- for 2010-2012 Lexus HS 250 Hybrid and 2011-2013 Lexus CT Hybrid.

Bulletin number
ZLI_Lexus POL17-
Component
Exterior lighting: headlights
Summary
Warranty Policy Bulletin: Lexus has received reports of customer concerns in which their vehicle?s halogen low beam headlamp bulbs lifetime is shorter than expected. The Halogen Low Beam Headlamp Bulb is covered by the Lexus New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever occurs first). However, Lexus is announcing a Customer Support Program to cover repairs related to the halogen head lamp bulbs due to these circumstances.

Owners of these vehicles have filed 6 complaints in the lights category.

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