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July 19, 2013 Service bulletin

Supersedes Technical Service Bulletin Group 37 number 12-40 dated February 28, 2012

Audi technical service bulletin A371309 2028715- for 2006-2010 Audi A4, 2006-2014 Audi A6 and 2008-2014 Audi Q5 and others.

Bulletin number
A371309 2028715-
Component
Power train
Summary
Supersedes Technical Service Bulletin Group 37 number 12-40 dated February 28, 2012. Rough gear changes, both when accelerating and when slowing down. There is a rough driving power disruption that occurs sporadically and lasts for less than a second. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.

Owners of these vehicles have filed 432 complaints in the transmission category.

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