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October 5, 2017 Service bulletin

Liftgate that intermittently opens uncommanded while parked with no keys near the vehicle

Ford technical service bulletin tsb17-2198 for 2015-2017 Ford Edge and 2016-2017 Lincoln MKX.

Bulletin number
tsb17-2198
Component
Structure: body: hatchback/liftgate
Summary
Some 2015-2017 Edge and 2016-2017 MKX vehicles, equipped with a power liftgate, and built on or before 13-Sep-2017 may exhibit a liftgate that intermittently opens uncommanded while parked with no keys near the vehicle. Follow the Service Procedure steps to correct this condition.

Owners of these vehicles have filed 115 complaints in the body category.

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