Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may...

Bulletin number

SSM 46891

Component

Electrical system: software

Summary

Some 2016 Escape and Focus vehicles equipped with a front control display interface module (FCDIM) may exhibit the inability to store AM/FM presets and/or preset buttons work erratically. Engineering is currently investigating this concern. Until a new service procedure and/or parts are available use the pre-set buttons in the following manner. To store/program a new station for a pre-set location, press and hold desired button for 3 seconds. To select a previously programmed pre-set location, perform a quick press and release of the button. Refer to Workshop Manual (WSM) Section, 415-00 for normal diagnostics. Continue to monitor OASIS for updates.

Owners of these vehicles have filed 181 complaints in the electrical category.