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February 15, 2018 Service bulletin

Liftgate opening or closing when a rear door is slammed shut, or the rear fascia is contacted such as...

Ford technical service bulletin TSB18-2055 for 2015-2017 Ford Edge and 2016-2018 Lincoln MKX.

Bulletin number
TSB18-2055
Component
Structure: body: hatchback/liftgate
Summary
Some 2015-2017 Edge vehicles built on or before 10-Aug-2017 and 2016-2018 MKX vehicles built on or before 15-Dec-2017, equipped with a power liftgate and the hands-free liftgate activation feature may exhibit the liftgate opening or closing when a rear door is slammed shut, or the rear fascia is contacted such as kneeling or resting a foot on the fascia while the key is present. Follow the Service Procedure steps to correct the condition.

Owners of these vehicles have filed 116 complaints in the body category.

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