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October 1, 2015 Service bulletin

"MINI Motorer-Focused Satisfaction (MFS) Program

MINI technical service bulletin M011014 for 2007-2015 MINI Cooper, 2007-2016 MINI Cooper S and 2009, 2016 MINI Cooper Convertible and others.

Bulletin number
M011014
Component
Equipment: other: owners/service/other manual
Summary
"MINI Motorer-Focused Satisfaction (MFS) Program. Based on Motorer feedback, MINI has determined that during the first three years of service, some vehicles may require specific additional service work to be performed. To address this issue, MINI USA, a division of BMW of North America, LLC (""MINI USA"") is providing the following Motorer-Focused Satisfaction (MFS) Program. This program's procedures have been available to you to address specific Motorers' concerns since September 1, 2014. As part of our Motorer Pledge to deliver an incredible MINI motoring experience, for the abovereferenced MINI vehicles, we developed this program to increase our Motorers' satisfaction by helping to prevent unexpected dealer service repair visits."

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