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December 1, 2014 Service bulletin

Bluetooth Software (KISU Data) Update

MINI technical service bulletin M840214 for 2013-2015 MINI Cooper, 2009-2015 MINI Cooper S and 2009 MINI Cooper Convertible and others.

Bulletin number
M840214
Component
Electrical system: software
Summary
Service Action: Bluetooth Software (KISU Data) Update. This Service Action is being released to improve customer satisfaction as we strive to be number 1 in the JD Power Initial Quality Survey (IQS). This new KISU software improves the Bluetooth functionality in our vehicles, and it helps to keep us up-to-date with technology innovation. Please implement the Bluetooth Software Update Service Action. This Service Action will be in effect until March 2015. Thank you for your continuous support. Improved KISU data (Customer Initiated Software Update) is now available for installation in these vehicles via the USB port. Improved functionality for COMBOX: z Detailed view of the text messages z Android device connection stability (linked contacts causing BT disconnection) Improved functionality for HU-H: z Reconnection strategy z 3rd Party App Metadata - Album art and song title Note: This Service Action is to be completed only at the dealer. You (dealers) will be receiving vehicles from the VDCs that will require this Service Action to be completed prior to customer delivery.

Owners of these vehicles have filed 218 complaints in the electrical category.

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