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March 1, 2019 Service bulletin

Some 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus/Ranger vehicles with SYNC 3 may show a pop-up...

Ford technical service bulletin SSM 47844 for 2019 Ford F-150, 2019 Ford Fusion and 2019 Ford Edge and others.

Bulletin number
SSM 47844
Component
Electrical system
Summary
Some 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus/Ranger vehicles with SYNC 3 may show a pop-up message every key cycle that states Network Connection Needed - To complete the system updates your vehicle should connect to a Wi-Fi network or through the FordPass/LincolnWay app. Until the update is completed, some features may not be available. Would you like to attempt to connect to a Wi-Fi network now? This message may occur, even if SYNC has been connected to a trusted Wi-Fi source. To temporarily remove the inconvenience of this pop-up message, advise the customer from SYNC to select Settings > Automatic Updates > System Wi-Fi and turn off System Wi-Fi, then turn off automatic system updates. Engineering is investigating, monitor OASIS for updates.

Owners of these vehicles have filed 211 complaints in the electrical category.

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