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August 14, 2017 Service bulletin

Customer Satisfaction

Chevrolet technical service bulletin 17318 for 2017 Chevrolet Silverado and 2017 GMC Sierra.

Bulletin number
17318
Component
Back over prevention
Summary
17318 - Customer Satisfaction. On certain vehicles equipped with a rear vision camera (RPO UVC), 4-wheel disc brakes dual rear wheels (RPO J96), and audio system (RPO IOB), the following conditions may exist. After the vehicle has been placed in reverse for five seconds or when shifting out of reverse, the infotainment display may reset, causing the radio to be unavailable during the reboot and the backup camera to not function. Dealers are to reprogram the radio.

Owners of these vehicles have filed 6 complaints in the driver assistance category.

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