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March 11, 2019 Service bulletin

This Service Information bulletin is in response to a small number of customer concerns regarding the...

Subaru technical service bulletin 15-238-19 for 2018-2019 Subaru Outback, 2019 Subaru Forester and 2018-2019 Subaru Legacy and others.

Bulletin number
15-238-19
Component
Equipment: electrical: radio/tape deck/cd etc.
Summary
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.

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