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August 13, 2019 Service bulletin

N192218430

Chevrolet technical service bulletin N192218430 for 2017-2018 Chevrolet Malibu, 2017 Chevrolet Silverado 1500 and 2017 Chevrolet Tahoe and others.

Bulletin number
N192218430
Component
Equipment
Summary
N192218430 - Customer Satisfaction Program. During service, certain vehicles equipped with OnStar (RPO UE1), may have received an incorrect and partially programmed/configured replacement OnStar module. This condition will disable certain OnStar features, including Remote Access (remote start, door lock/unlock, etc.), Connected Access (vehicle diagnostics, dealer maintenance notification, etc.), and Unlimited Access (Turn-by-Turn Navigation). The OnStar Safety & Security Plan (Automatic Crash Response and Stolen Vehicle Assistance) is functional. Dealers are to replace the OnStar module, program, confirm and register the new module correctly by pushing the blue button for confirmation with an OnStar advisor.

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