This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic...
Subaru technical service bulletin 15-240-19R for 2018-2019 Subaru Outback, 2019 Subaru Forester and 2018-2019 Subaru Legacy and others.
- Bulletin number
- 15-240-19R
- Component
- Electrical system
- Summary
- This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob.
Owners of these vehicles have filed 1,138 complaints in the electrical category.
Vehicles covered
- Subaru Outback 2018-2019 20182019
- Subaru Forester 2019 2019
- Subaru Legacy 2018-2019 20182019
- Subaru Impreza 2017-2019 201720182019
- Subaru Crosstrek 2018-2019 20182019
- Subaru Ascent 2019 2019
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