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September 18, 2019 Service bulletin

Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3...

Ford technical service bulletin TSB 19-2282 for 2019 Ford F-150, 2019 Ford Fusion and 2019 Ford Edge and others.

Bulletin number
TSB 19-2282
Component
Electrical system
Summary
Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 16 kph (10 mph), the rear view camera remains on the screen at speeds below 16 kph (10 mph), or inoperative infotainment applications. This may be due to the SYNC 3 software version installed on the vehicle. To correct the condition, follow the Service Procedure steps to reprogram the accessory protocol interface module (APIM).

Owners of these vehicles have filed 211 complaints in the electrical category.

Vehicles covered

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