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September 24, 2019 Service bulletin

N172130462 02

Chevrolet technical service bulletin N172130462 02 for 2012-2015 Chevrolet Volt and 2014-2016 Cadillac Elr.

Bulletin number
N172130462 02
Component
Electrical system
Summary
N172130462 02 - Customer Satisfaction Program - Certain 2012 - 2015 model year Chevrolet Volt vehicles and 2014 ? 2016 model year Cadillac ELR vehicles equipped with a high voltage battery, may have a condition where it could gradually lose the ability to maintain voltage. If battery concerns are not addressed, over time the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start. Dealers are to update the Hybrid Powertrain Control Module 2 (HPCM2). This software update is intended to increase the amount of warning time provided.

Owners of these vehicles have filed 200 complaints in the electrical category.

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