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October 18, 2019 Service bulletin

This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app...

Subaru technical service bulletin 15-253-19 for 2015-2019 Subaru Outback, 2017-2020 Subaru Forester and 2015-2019 Subaru Legacy and others.

Bulletin number
15-253-19
Component
Electrical system
Summary
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer’s Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.

Owners of these vehicles have filed 2,616 complaints in the electrical category.

Vehicles covered

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