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November 8, 2019 Service bulletin

Dealer Package: Customer Support Program ZLI Expired October 31, 2019

Lexus technical service bulletin Updated ZLI_Deal for 2010-2012 Lexus HS 250 Hybrid and 2011-2013 Lexus CT Hybrid.

Bulletin number
Updated ZLI_Deal
Component
Equipment adaptive/mobility
Summary
Dealer Package: Customer Support Program ZLI Expired October 31, 2019. Lexus has received a number of reports regarding the halogen head lamps on certain 2011 ? 2013 CT 200h and 2010 ? 2012 HS 250h vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever occurs first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage related to the halogen head lamp bulbs due to these circumstances

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