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December 17, 2019 Service bulletin

Engine Control Module (ECM) Reprogram California Voluntary Emission Service Campaign Campaign Summary...

Infiniti technical service bulletin P9329_P9344_P934 for 2015-2019 Infiniti QX60, 2016-2019 Infiniti Q50 and 2017-2019 Infiniti Q60.

Bulletin number
P9329_P9344_P934
Component
Engine and engine cooling
Summary
Engine Control Module (ECM) Reprogram California Voluntary Emission Service Campaign Campaign Summary INFINITI is conducting a Voluntary Emissions Service Campaign on approximately 49,497 specific INFINITI vehicles identified in Service Comm and currently registered to owners in the state of California to reprogram the Engine Control Module (ECM) in the event that a permanent diagnostic trouble code (P-DTC) for P0448, P0101, P2008, or P0087 is recorded in the ECM. Due to calibration errors on the affected vehicles, the ECM may improperly store a permanent diagnostic trouble code (P-DTC) even though the emissions on-board diagnostic system is functioning properly. As of July 1, 2019 the State of California has implemented a revised Inspection Maintenance (I/M) or “Smog Check” test program. Without the software update, the subject vehicles may not pass this Smog Check test in those areas of California where such testing is required under state law. This incident has no effect on the safety, performance, drivability, or fuel consumption of the applicable vehicles. What Retailers Should Do 1. Verify if vehicles are affected by this Voluntary Emissions Service Campaign using Service Comm or DBS National Service History – Open Campaign I.D.  P9329 – Affected Model Year 2015  P9344 – Affected Model Year 2016  P9346 – Affected Model Year 2017  P9348 – Affected Model Year 2018  P9350 – Affected Model Year 2019 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure client satisfaction.  - New vehicles in retailer inventory can also be identified DBS (Sales-> Vehicle Inventory, and filter by Open Campaign).  - Refer to IPSB 15-286 for additional information 3. Retailers should use ITB19-043 to correct any vehicles subject to this campaign.

Owners of these vehicles have filed 130 complaints in the engine category.

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