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December 19, 2019 Service bulletin

Electrical system

GMC technical service bulletin PIC6123F for 2017-2020 GMC Acadia, 2013-2017 Cadillac SRX and 2014-2019 Cadillac CTS and others.

Bulletin number
PIC6123F
Component
Electrical system
Summary
This Preliminary Information communication provides information to the technician for the adaptive cruise control or lane keep assist unavailable message in the driver?s information center after the vehicle has been parked in direct sunlight and high ambient temperatures. The cameras electronic control unit?s internal operating temperature range is -40 degrees Celsius to 85 degrees Celsius. If the temperature of the electronic control unit of the camera module exceeds 85 degrees Celsius the image processor will no longer function resulting in adaptive cruise control and lane keep assist to be unavailable until the temperature falls to below the maximum operating temperature range

Owners of these vehicles have filed 843 complaints in the electrical category.

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