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December 5, 2019 Service bulletin

TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS due to DCM...

Toyota technical service bulletin T-TT-0588-19 for 2020 Toyota Camry, 2020 Toyota Corolla and 2020 Toyota RAV4 and others.

Bulletin number
T-TT-0588-19
Component
Electrical system
Summary
TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS due to DCM activation issues. This condition is characterized by no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as ?Shipping?, continue to the recommendations below, and do not create a TAS case.

Owners of these vehicles have filed 241 complaints in the electrical category.

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