September 12, 2019 Service bulletin

Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to...

Lexus technical service bulletin KLG_Area Letter_ for 2010-2017 Lexus ES350, 2010-2017 Lexus RX350 and 2010-2017 Lexus IS 250 and others.

Bulletin number: KLG_Area Letter_
Component: Electrical system
Summary: Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

Owners of these vehicles have filed 147 complaints in the electrical category.

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