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January 15, 2020 Service bulletin

Some 2012-2018 Focus Electric vehicles may exhibit a Stop Safely Now message displayed in the instrument...

Ford technical service bulletin TSB 20-2004 for 2012-2018 Ford Focus.

Bulletin number
TSB 20-2004
Component
Electrical system
Summary
Some 2012-2018 Focus Electric vehicles may exhibit a Stop Safely Now message displayed in the instrument panel cluster (IPC) message center. This may be due to either an internal coolant leak on the upper or lower high voltage battery or corrosion on the lower high voltage battery connector caused by water ingress. If this occurs, the vehicle may not restart once it has been shut off. To resolve the condition, follow the Service Procedure to replace the upper and lower high voltage battery or apply corrosive protection.

Owners of these vehicles have filed 1,105 complaints in the electrical category.

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