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January 28, 2020 Service bulletin

Factory installed or service replacement rear glass that uses rear defroster electrical terminals with a...

Ford technical service bulletin SSM 48490 for 2015-2020 Ford F-150, 2017-2020 Ford F-250 SD and 2017-2020 Ford F-350 SD and others.

Bulletin number
SSM 48490
Component
Electrical system
Summary
Some 2015-2020 F-150 and 2017-2020 F-Super Duty vehicles equipped with a rear defroster may have factory installed or service replacement rear glass that uses rear defroster electrical terminals with a plastic overmolded cover. The rear glass defroster terminals are not serviceable and should not be removed or detached from the glass during diagnosis or repairs. If the rear glass defroster terminals are separated from the glass, the rear glass assembly must be replaced.

Owners of these vehicles have filed 1,059 complaints in the electrical category.

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