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February 12, 2020 Service bulletin

Intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration

Ford technical service bulletin TSB-20-2028 for 2013-2018 Ford F-150, 2013-2018 Ford Expedition and 2013-2018 Lincoln Navigator.

Bulletin number
TSB-20-2028
Component
Equipment
Summary
Some 2013-2018 F-150/Expedition/Navigator vehicles equipped with 4-wheel drive (4WD) may exhibit an intermittent grinding noise while driving in 2-wheel drive (2WD) mode most commonly on acceleration. This may be due to a loss of vacuum to the integrated wheel end (IWE) actuators and/or wear of the IWE components. To correct the condition, follow the Service Procedure steps to reprogram the transfer case control module (TCCM) and replace any worn vacuum and/or IWE components.

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