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February 21, 2020 Service bulletin

TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS or after...

Toyota technical service bulletin T-TT-0588-19_Rev for 2020 Toyota Camry, 2020 Toyota Corolla and 2020 Toyota RAV4 and others.

Bulletin number
T-TT-0588-19_Rev
Component
Equipment
Summary
TT: Some 2020 model year vehicles may display abnormal Safety Connect operation during PDS or after replacement due to DCM activation issues. If there are no DTCs present and after the initial SOS light flashing sequence after ignition on, neither the red nor green light stays on in the overhead console determine if the vehicle is in shipping mode. To determine if a vehicle is experiencing this condition, connect a Techstream and navigate to: Telematics-Data List - ?Telematics Activation Status?. If this value is displayed as "Shipping", continue to the Shipping Mode recommendations below, and do not create a TAS case.

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