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March 18, 2020 Service bulletin

Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to...

Ram technical service bulletin 9003950 for 2019-2020 Ram 1500.

Bulletin number
9003950
Component
Structure: body: tailgate
Summary
Tailgate Cable 1. If replacing this cable for slack or loose on one side; first swap the cables left to right; does the issue follow the cable? a). If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no further repair needed.

Owners of these vehicles have filed 127 complaints in the body category.

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